Policy

If you have lost personal possessions at Whirl-Y-Gig such as keys, mobile phones, passports or wallets then there is a good chance that it has been found and handed in. Please contact us with a full description of your missing property via:

• the Contact Form on this web site
• Email: wow@whirl-y-gig.org.uk
• Tel: 01984 248911

For items left in the cloakroom, lost coats or bags, please contact the venue via  0844 414 2464. No one will be available to answer questions till 48 hours after the event as the venue will be closed.

Important Update

Booking reference numbers made via this web site are now 4 digit numbers and will appear on your email confirmation as Order: #11134.  All that you will need bring with you to the event is your booking reference number which will be presented upon completion of order and sent to you in an order confirmation e-mail. You may also be asked the name under which the booking was made as additional proof of ticket ownership.

Advance tickets for Whirl-Y-Gig events may be purchased online directly from Whirl-Y-Gig on this web site, subject to availability. Tel 01984 248911

Advance tickets may also be purchased from Access All Areas Network Ltd. :Web: Access All Areas
Tel: 020 7267 8320
Access All Areas,  Calling times: Monday– Saturday 12pm till 7pm (Closed Sundays and on Bank holidays). Booking Fees apply. Tickets subject to availability.

Terms & Conditions

• Whirl-Y-Gig is a ticket-less venue. All that you will need bring with you is your booking reference number which will be sent on an order confirmation e-mail. Make a careful note of this number, as it uniquely identifies your individual booking.
• On-line Bookings are for over 18’s only. Photo ID will be required at the door of proof of age for under 25’s or those blessed with youthful looks. Failure to produce valid photo ID will result in a forfeit of the cost of the ticket.
• Concession prices are not available for advance tickets.
• Whirl-Y-Gig operates a strict no-refund policy other than the cancellation of the event. Tickets can no longer be deferred.
• Payments made on this site will appear on bank statements as “Wind on Water Internet”.

Under 18’s are welcome at Whirl-Y-Gig with a legitimate guardian, who must now be an ACTUAL PARENT or LEGAL GUARDIAN, responsible for a maximum of two siblings per parent. In addition arrangements for admission need to be made with the Whirl-Y-Gig organisers IN ADVANCE OF THE EVENT

Tel: 0208 864 6760 or email wow@whirl-y-gig.org.uk

Guardian parties will only be permitted entry by Mary, the Whirl-Y-Gig manager (not by the door crew). This is to be absolutely certain that guardians are not only bona fide parents but also that they understand the terms and conditions of entry.

Whirl-y-Gig is now a srictly over 18’s event. Anyone who is blessed with youthful looks or is under 25yrs old can be expected to prove their age with up to date photo ID (see below).

Valid Photo ID Include:

1. A valid passport (expired passports are not acceptable)
2. A new style (plastic card) Driving Licence
3. PASS Card: The National Proof of Age Standards Scheme
4. Validate Card: Official UK ID Card

These 4 kinds of I.D will be closely scrutinized on the door and compared to original samples. We have the right to refuse entry if there is ANY DOUBT WHATSOEVER of a persons age. We regret that we can no longer accept: Student cards / University College cards or any other form of ID as proof of age.