It falls 100% on Amazon as they now say that the “2-day shipping guarantee” is from when they actually process your order and get it in the mail. If you return product(s) that are ineligible for Free Returns with product(s) that are eligible for Free Returns, Amazon may deduct the shipping costs for the ineligible products(s) from your refund amount in accordance with Amazon's general Returns Policy. Laura Becker has always loved Amazon Prime for its free quick shipping to her home in Cincinnati's Westwood neighborhood. Prime 2-Day Shipping Has Turned Into 5-Day Delivery. ... For others only using Prime for free shipping… Note: If the seller's listing is eligible for Amazon Prime, ... and qualify for free return shipping. ... Amazon Prime was a revolutionary concept when it began, promoting two-day delivery guarantees. In most cases, used or open box items purchased from Amazon Warehouse and shipped from Amazon.com can be returned within 30 days of receipt of shipment. Here are some other answers to questions about Amazon Prime's return policy. Amazon Warehouse. +Return Shipping Costs \ If you return an item using a prepaid method (dropoff or pickup) from the Online Returns Center, and the reason for return is not a result of an Amazon error, the cost of return shipping will be deducted from your refund unless your item qualifies for a free return. For items shipped by a specialty carrier (e.g. The reason that 2-day Prime shipping has turned into 5, 6, or even 7-day shipping has nothing to do with UPS or the USPS. "Two days, easy, for … Back to the top. Returns are eligible until January 31, 2021 for Prime Day 2020. Returns as of 11/25/2020. In addition, some special product, order, or handling fees may still apply.