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If disconnecting your speaker system didn't fix the problem, or if you don't have an external speaker system, continue below. Make sure the Media volume is turned up on your phone or tablet. There is a sound setting you have to select for external sound   settings ==> sound ==> sound out ==> external speaker. Please note: For Japanese PlayStations, use O instead of X to confirm the selection whenever X is referenced in the troubleshooting steps below. From the PlayStation home screen, navigate to Settings. Ensure the volume on your computer is also turned up. There has to be a way to set this up so that my Netflix audio is routed through the receiver and my 5.1 system, but I'm stumped. Most TV’s such as Samsung BD-C6500 and LG LE5400.You may be seeing the Video but no sounds. We're researching this error. If surround sound (5.1) is selected, try changing it to Stereo instead. Ch 48 kHz are checked. Have connected my Denon AVR-1713 to my 65in LG smart tv. If you still have no sound, repeat the steps above, choosing the other option in Step 6 before you continue troubleshooting below. My Denon 1913 AVR is also hooked up to an ethernet cable for streaming music services. goddamn simple fix. Made sure its in the ARC socket of the TV? Antivirus and firewall software are important tools to keep your computer secure. Contact your device's manufacturer for assistance if you believe your equipment should be compatible with NO NETFLIX 5.1 AUDIO FROM LG TV VIA ARC OR OPTICAL! Solution 1 (Fix Netflix Sound Receiver) – Pandora. The receiver used to work with an older tv set up used up until last week, so there is no issues with the receiver. There may be volume controls on your keyboard. There is a bug in the sound card /firmware of your receiver. Make sure the volume is turned up on both the Netflix.com player and your computer. Make sure only Linear PCM 2. If your set-top box is connected to a sound bar, audio receiver, surround sound system, or other external audio device, try connecting it directly to your TV. If you're getting video but no sound when playing a TV show or movie, it usually means there's a content problem or a problem with the connection to your speaker system. If you have selected HDMI, choose Manual and continue to the next step. I have hassle with my TV in that one socket has ARC and another has HDCP 2.2 and yet a third does 12 bit because LG are obviously idiots, so I have to swap cables on my reciever depending if I want 4k from the reciever to the TV, or if I want audio from the TV to the reciever. However, they may occasionally interfere with Netflix unintentionally. If your device's audio settings are not set correctly it can cause a wide range of audio issues. If changing to stereo solves your audio issue, your equipment may not be surround sound compatible. A pioneer receiver Would do such as great work here. From the Xbox home screen, press the Xbox button on your controller to open the guide. If you are using an assistive listening device or voice clarifying headset while watching Netflix, you may need to adjust your streaming device's audio output settings to Stereo or Linear PCM output. If the problem does not occur when your security software is disabled, this may indicate that the software is outdated or unintentionally interfering with Netflix. Unplug your TV from power for at least 1 minute. Updating or temporarily disabling your security software may help resolve these issues. Click Play to begin watching a TV show or movie through Netflix.com. I am completely bamboozled !!! I have a Denon AVR E300 with an LG 50LN5700 TV, a Comcast cable box, and a BluRay player - all connected via HDMI. A few things to check. If you are unsure If you have selected Audio Input Connector / SCART / AV MULTI, press X to save the settings and try Netflix again. The software's manufacturer may have already corrected problems causing their product to interfere with Netflix. From the Apple TV home screen, select Settings. If your tab is muted, While your movie or TV show is playing, use the volume controls on the side of your device to increase the volume to the desired level. Unplug your TiVo from power for at least 2 minutes. If you have to change your audio setting to, Please provide a short description of your issue, audio issues with your 5.1 surround sound. 5.1 audio. This sends the TV's audio back down the HDMI cable to the receiver or sound bar. If you can't access the power button or your TV doesn't have one, leave the TV unplugged for at least 3 minutes. how to change your Netflix app audio settings, visit our alternative audio article. I also have external speakers. Make sure the volume is turned up on both the Netflix.com player and your computer. You will find this advice on-line a lot, so I'll summarize. If your device is connected directly to your TV, check your Netflix app audio options. If you're using a sound bar, audio receiver, surround sound system, or other external audio device, disconnect your speaker system and use the default setup. As above plus see what the BluRay Player audio output settings are? Follow the steps for your device below to fix the problem. Contact the speaker system's manufacturer for assistance. navigate to >Pandora radio application I can not get any sound to my Onkyo from my LG tv via the ARC, it just will not work, I had to install an optical / toslink cable to get sound. Depending on your home surround sound setup, you will enable either 5.1 or 7.1 surround sound. On the Playback tab, click the Default Device (indicated by a green circle with a check mark inside). No Sound from Denon 5.1 AVR 789 Receiver - Fixed ! Select the speaker icon, then click the Properties button. This option is only available with an HDMI connection. Click Play to begin watching a TV show or movie through Netflix.com.. is checked. Make sure Dolby Digital and Dolby Digital Plus are unchecked. Blu Ray worked perfectly.

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